Monthly Archives: December 2016

The Benefits of Phone and CRM Integration

Before we begin talking benefits it’s important to understand what exactly Customer Relationship Management (CRM) even is!

CRM is all about developing and fostering the rapport between you and your customers (or potential customers). You are trying to build a strong foundation in order to grow. You need to understand your customers and be able […]

By |December 23rd, 2016|Telecom|0 Comments|

The Basics of a Data Center

In its simplest form, a data center is where the tech lives! It’s the physical place you can point to and say ‘This is our internet.’ The equipment that is used to communicate, process and store data for all the digital activities that take place in a company lives in the data center. Size […]

By |December 16th, 2016|Telecom|0 Comments|

3 Things You Must Learn When You Work From Home

Everyone dreams and fantasizes about being able to work from their home, even if only as a part-time escape from the office. Sleeping in every day, living in your sweatpants, taking three-hour lunches… Ah, the life! Well friend, slam on the brakes! Because while that is how your friends who ‘work for the man’ […]

How To Spot Malicious Email

Guest Post By: Derek Anderson of Biztek Solutions

I have received two emails this week from different senders that I have never met. Both were cleverly worded to deceive me into clicking on a malicious link that would launch code and infect my computer. Luckily, I didn’t click on the link as both emails were […]