City Of Banning

Highlights

The Challenge
The City of Banning knew their phone expenses were high, but they were unable to find a qualified consultant to illuminate the right solution.

The Solution
TQI’s complete consulting solution. This included an audit of the City’s telecommunications, project managing the service changes needed, creating an RFP for a replacement phone system and assisting with the network design of the new phone system.

The Summary
After implementing TQI’s suggestions, the City of Banning was able to save thousands of dollars monthly and fix several long term issues.


” We chose TQI for our city wide technology because they always come to us with real solutions and are not afraid to tackle our challenges.”
Eric Brown, City IT Coordinator
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Diamond Wipes

Highlights

The Challenge
Diamond Wipes was rapidly growing and needed to move ASAP into a much larger facility.

The Solution
TQI (then National Communications) project managed Diamond Wipes technology move, successfully negotiated with the existing provider to eliminate the contract issues, and upgraded their telecommunications services.

The Summary
Diamond Wipes was able to focus on all the other logistics of the move.


“TQI was amazing with the way they handled our contract issues during our move. We thought we had a major problem until we were introduced to them.”
Terry Liu, IT Manager
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MFI Recovery

Highlights

The Challenge
MFI felt that they were paying way too much for their telecommunication services. With over 15 phone bills, from 9 different providers, across 8 locations, MFI knew the only way to lower their cost was to simplify. Unfortunately, they did not have the time or resources to do so.

The Solution
TQI’s consulting solution. This included a complete audit of all of MFI’s telecommunication services.

The Summary
After implementing TQI’s suggestions, MFI was able to reduce their telecommunication expenses by 65%.


” I didn’t want to do this [initially]. I didn’t believe TQI could deliver 1/10th of what they promised, but they did! They have been better than their word.”
Denise Arellano, CFO
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Rocket Learning

Highlights

The Challenge
Rocket Learning needed a way to accommodate large numbers of temporary employees who need to use Voice over IP phones, computers, and other technology.

The Solution
TQI’s Wireless Dedicated Internet Access (DIA) solution capable of up to 100 megabytes of bandwidth and installed in only 1 day.

The Summary
TQI’s Wireless DIA solution enables Rocket Learning to bring in large numbers of temporary employees for their seasonal needs, while maintaining the same level of service their customers have come to expect.


” TQI’s solution allows us to increase the bandwidth during our busy seasons and decrease it as needed, on a month by month basis. It also allowed us to accurately forecast our budgets as pricing was predetermined.”
Ricky Sarmiento, Regional Director
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