The Benefits of Phone and CRM Integration

Before we begin talking benefits it’s important to understand what exactly Customer Relationship Management (CRM) even is!

CRM is all about developing and fostering the rapport between you and your customers (or potential customers). You are trying to build a strong foundation in order to grow. You need to understand your customers and be able […]

By |December 23rd, 2016|Telecom|0 Comments|

The Basics of a Data Center

In its simplest form, a data center is where the tech lives! It’s the physical place you can point to and say ‘This is our internet.’ The equipment that is used to communicate, process and store data for all the digital activities that take place in a company lives in the data center. Size […]

By |December 16th, 2016|Telecom|0 Comments|

3 Things You Must Learn When You Work From Home

Everyone dreams and fantasizes about being able to work from their home, even if only as a part-time escape from the office. Sleeping in every day, living in your sweatpants, taking three-hour lunches… Ah, the life! Well friend, slam on the brakes! Because while that is how your friends who ‘work for the man’ […]

How To Spot Malicious Email

Guest Post By: Derek Anderson of Biztek Solutions

I have received two emails this week from different senders that I have never met. Both were cleverly worded to deceive me into clicking on a malicious link that would launch code and infect my computer. Luckily, I didn’t click on the link as both emails were […]

Tis The Season To Buy Cellular Service

The Christmas season is typically the best time to get a “deal” on mobile phones, but here are a few lumps of coal to watch out for.

The number one mistake people make when switching a mobile phone provider is trying to buy based on the “advertised” price.
That price is rarely what you end up […]

By |November 23rd, 2016|Telecom|0 Comments|

Email Plugins That Make You More Productive

If you’re like us your business is all email, all the time as we receive hundreds of emails a day (sometimes more). Here are some of the best Gmail plugins we use. (and some even work in Office 365!)

Sanebox– (Gmail/Office 365) $12 monthly
This is MAGIC for our email boxes and saves us at least […]

By |November 11th, 2016|Telecom|0 Comments|

Business Intelligence and How it Affects Businesses

Having data is great, but unless we understand it, what good is it? That is where business intelligence comes in. BI isn’t just for large corporations, it can be used for small-medium sized companies and it’s changing the way those companies make decisions.

Intelligence analysts have been trying to make data clear and understandable so […]

The Good and The Bad of Video Conferencing

Traveling is expensive but your business has to run! And when you have offices or branches across the country (dare I say… world!) you need solutions that don’t require the burden and expense of travel.

Technology is our friend, and rapidly growing in a way that helps facilitate connection and makes it easier than ever. […]

  • How to make remote employees feel like part of the team
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    5 Ways To Make Remote Employees Feel Like A Part Of The Team

5 Ways To Make Remote Employees Feel Like A Part Of The Team

Working from home is not uncommon now. With technology, wifi, smart phones and the myriad of options, it makes sense to outsource parts of your business. One of the downsides can be a loss of camaraderie. Luckily, there are ways to help bridge that gap and have your virtual staff feel like a part […]

How To Setup A Mobile Friendly Conference Call

If you’re like me, you’d be perfectly happy if conference calls went the way of the dodo or at least were on the highly endangered list (instead of the honey bee).
However, like death and taxes, we seem to be stuck with these events. If you have to attend several of these events a week from […]